Not allowed to insert data with same ticket
Thank you for submitting your repair order.
Our service team will be in touch with you shortly. In the meantime, if you have any questions, please do not hesitate to contact us directly at service@ibidi.de. Please include your RMA number.
Below are checklist(s) of all the parts of the device(s) you wish to return to us. They can be a useful guideline for packing. Please make sure the equipment is properly packed and labeled before scheduling the pickup.
Download Service Checklist Heating System – Blue Line
Download Service Checklist Gas Incubation – Blue Line
Download Service Checklist Pump System
Download Service Checklist Heating System – Silver Line
Download Service Checklist Gas Incubation – Silver Line
Repair Order
To initiate the repair process, please complete this form with all the necessary information.
*Mandatory information